Customer Ownership
In the age of AI, data ownership isn't a feature — it's a right. Your data, your outputs, your competitive advantage. Zero compromise. Zero ambiguity.
What ownership means at 10ˣ
Data Sovereignty
Every byte of data you input remains your property. We are custodians, not owners. Your data never becomes our asset.
Output Ownership
Every insight, report, automation, and output generated through our platform belongs to you. No shared models. No aggregate training. Yours.
Competitive Protection
Your usage patterns, configurations, and strategic data are never used to benefit other customers. Your competitive advantage stays yours.
Exit Rights
Full data portability at any time. Standard export formats. No lock-in. No exit penalties. We earn your business every day, not through contractual traps.
Transparent by design
Processing Boundaries
Your data is processed only for the specific purpose you authorize. No secondary uses. No aggregate analysis. No cross-customer learning.
Zero Knowledge Options
Enterprise customers can enable zero-knowledge processing where even we cannot access the content of your data during processing.
Data Residency
Choose where your data lives. US, EU, or specific regional data centers. Your compliance requirements drive our infrastructure decisions.
Your data never trains our models
This isn't a toggle in a settings panel. It's an architectural guarantee. Customer data flows through isolated pipelines that are physically separated from any training infrastructure.
Customer data is never used for model training or fine-tuning
Your usage patterns don't improve models for competitors
You can audit this commitment at any time with full transparency
From ingestion to deletion
Data Ingestion
Encrypted at entry point. No plaintext storage at any stage of ingestion.
Processing
Isolated compute environment. Your workloads never share resources with other customers.
Storage
Customer-controlled encryption keys. You hold the keys — literally.
Retention
You define the timeline. We enforce it automatically with auditable proof.
Deletion
Cryptographic erasure with audit trail provided. When you say delete, we mean it.
Common questions
Who can access my data?
Only authorized personnel with documented justification and full audit trails. Access is role-based, time-limited, and logged.
Can I export my data?
Yes, at any time, in standard formats (JSON, CSV, PDF). No export fees. No artificial delays.
What happens when I cancel?
30-day grace period with full access, then complete deletion. You receive a final export and a deletion certificate.
Are backups also owned by me?
Yes. Backup data follows the same ownership rules and deletion policies as primary data.
Does my data train your AI models?
Never. Customer data is never used for model training. Insights from your usage don't improve models for competitors. You can audit this commitment at any time.
Questions about data ownership?
We believe ownership transparency starts with open dialogue. Ask us anything.
Contact us at ownership@10xe.ai