Security
Security isn't a feature we added. It's the foundation we built on. Zero Trust architecture, end-to-end encryption, and continuous compliance monitoring by default.
Security by design, not by patch
Zero Trust Architecture
Every request authenticated. Every action authorized. Every connection encrypted. Trust is earned at every layer, never assumed.
Data Encryption
AES-256 encryption at rest. TLS 1.3 in transit. Customer-controlled encryption keys available. Your data is unreadable to anyone but you.
Continuous Monitoring
Real-time threat detection. Automated incident response. 24/7 security operations. We watch so you don't have to.
Access Control
Role-based access control. Multi-factor authentication. Single sign-on integration. The right access for the right people.
Compliance
SOC 2 Type II. GDPR. HIPAA-ready. ISO 27001 aligned. Continuous compliance monitoring, not periodic audits.
Incident Response
Documented incident response procedures. 4-hour response SLA. Transparent communication. We treat your security as our own.
Hardened at every layer
Cloud Architecture
Multi-region deployment with automatic failover. No single points of failure. 99.99% uptime SLA backed by engineering, not promises.
Network Security
Private VPCs, WAF protection, DDoS mitigation. All traffic encrypted end-to-end with certificate pinning for critical paths.
Physical Security
SOC 2 certified data centers with 24/7 monitoring, biometric access, and environmental controls. Redundant power and cooling.
Always watching, always ready
24/7 Security Operations Center
Dedicated security team monitoring all systems around the clock. Automated alerting with human review for every anomaly.
Threat Intelligence
Real-time threat intelligence feeds integrated into our detection pipeline. We know about threats before they reach you.
Penetration Testing
Regular third-party penetration testing by certified professionals. Results are addressed within 48 hours and available upon request.
Automated Detection
ML-powered anomaly detection across all system layers. Automated incident response for known threat patterns.
Security you can build on
API Security
All API endpoints require authentication via bearer tokens or API keys. Rate limiting and request signing available for all tiers.
Webhook Verification
Every webhook includes a cryptographic signature. Verify the signature to ensure the payload originated from 10ˣ.
Rate Limiting
Configurable rate limits per API key. Burst protection and graceful degradation. Abuse detection with automatic throttling.
Compliance & audit questions
How often are security audits conducted?
Internal audits are conducted quarterly. Independent third-party assessments are performed annually. Penetration tests run semi-annually.
Can I request compliance documentation?
Yes. SOC 2 reports, penetration test summaries, and compliance certifications are available under NDA upon request.
How do you handle security incidents?
4-hour initial response SLA. Affected customers are notified within 24 hours. Full post-incident report delivered within 5 business days.
Do you support customer security reviews?
Yes. We participate in security questionnaires, vendor assessments, and on-site audits for enterprise customers.
Your trust is our architecture
We don't just protect your data — we architect our entire platform around the principle that your data sovereignty is non-negotiable. Every design decision, every infrastructure choice, every policy reflects this commitment.
For security inquiries, contact security@10xe.ai